Unified inbox
Search, filter, assign, tag, and reply across supported channels in one queue.
Built for customer-facing teams
Every conversation.One operating view.
Bring Messenger and Telegram into one focused workspace for replies, ownership, customer context, automation, and reporting.
Team inbox, live
All channels
Everything you need to validate Gchat with your team.
Supported today
Facebook Messenger and Telegram
14-day trial
Time to validate the workflow with your team
No credit card
Start without a purchasing commitment
Everything the team needs. Nothing in the way.
One focused system for daily customer communication, from the first message to resolution.
Clear ownership
Keep assignments, workload, and conversation handoffs visible to the team.
Customer context
See notes, tags, history, and channel identity beside every conversation.
Operational analytics
Review response flow and operator performance from one reporting layer.
No-code AI for support teams
Build AI support without a development project.
Create knowledge bases and assemble high-quality support agents in a simple workspace your team can manage.
AI knowledge bases
Organize approved business knowledge into a dependable source for customer answers.
- No-code setup
- Approved source material
- Easy team updates
AI support agents
Configure how an agent should answer, assist the team, and work with your support flow.
- Simple assembly
- Grounded responses
- Consistent support behavior
A cleaner workflow in three moves.
Connect the inbox, shape team responsibility, and keep the next action clear.
Connect channels
Add Facebook Messenger and Telegram through a guided connection flow.
Set ownership
Invite operators, define access, and choose how conversations are assigned.
Reply with context
Work from one queue while customer history, notes, and status stay visible.
Active channel
Facebook Messenger
Route incoming conversations into the same team queue.
Active channel
Telegram Bot
Keep Telegram inquiries visible beside Messenger work.
Coming next
Coming next
Channels without silos
Meet customers where they already write.
Messenger and Telegram stay distinct for the customer and become one manageable operating flow for your team.
One search across supported channels
Shared ownership and customer context
Live status while operators work in parallel
Support answers. Sales follows up. Operations sees the whole flow.
Support
Reply from one queue and keep every conversation assigned.
Sales
Keep inbound questions visible and hand off the right conversations.
Operations
See workload, response flow, and customer history in one place.
Common questions.
Practical details to confirm before connecting your first channel.
Gchat currently supports Facebook Messenger and Telegram in one shared team inbox.
Ready when your team is
Put every customer conversation into one accountable workflow.
14-day free trialNo credit card requiredGuided channel setup