Cookie Policy

COOKIE POLICY GChat Technologies GmbH Boriñaur enparantza 86 07500, Balearic Islands Spain Website: https://gchatflow.com/ Last updated: March 2026 1. INTRODUCTION This Cookie Policy explains how GChat Technologies GmbH (“Company”, “we”, “our”) uses cookies and similar technologies on https://gchatflow.com/ (the “Website”) and in connection with the GChatFlow Platform. This Policy should be read together with our Privacy Policy. By continuing to use the Website after being presented with the cookie banner, you consent to the use of cookies in accordance with your selected preferences. 2. WHAT ARE COOKIES Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They allow the website to recognize your device and store certain information about your preferences or past actions. Cookies may be: Session cookies – deleted when you close your browser Persistent cookies – stored until they expire or are manually deleted First-party cookies – set by us Third-party cookies – set by external providers 3. TYPES OF COOKIES WE USE 3.1. Strictly Necessary Cookies These cookies are essential for the Website and Platform to function properly. They enable: user authentication session management security features fraud prevention load balancing These cookies cannot be disabled through our systems. 3.2. Functional Cookies These cookies allow the Website to remember choices you make, such as: language preferences region selection login details (where permitted) They improve usability but are not strictly required. 3.3. Analytics Cookies These cookies help us understand how visitors interact with the Website by collecting aggregated and anonymized information, such as: pages visited time spent on pages referral sources browser type and device information Analytics data helps us improve performance and user experience. We may use third-party analytics providers. 3.4. Marketing and Advertising Cookies These cookies may be used to: deliver relevant advertisements measure marketing campaign performance track user interaction across websites They may be set by third-party advertising partners. Marketing cookies are used only with your consent. 4. THIRD-PARTY COOKIES Some cookies may be placed by third-party service providers, including but not limited to: analytics services payment processors embedded content providers messaging or communication integrations We do not control third-party cookies directly. You should review their respective privacy policies. 5. LEGAL BASIS FOR PROCESSING (GDPR) Under Regulation (EU) 2016/679 (GDPR): Strictly necessary cookies are processed under legitimate interest (Art. 6(1)(f)). Analytics and marketing cookies are processed based on your consent (Art. 6(1)(a)). You may withdraw consent at any time. 6. HOW TO MANAGE COOKIES You can manage cookies in several ways: 6.1. Cookie Banner When visiting the Website, you can accept, reject, or customize cookie preferences. 6.2. Browser Settings Most browsers allow you to: delete cookies block cookies receive notifications before cookies are stored Please note that disabling necessary cookies may affect Website functionality. 7. DATA RETENTION Cookies are stored for varying durations depending on their purpose: Session cookies: until browser closure Persistent cookies: up to 24 months (unless deleted earlier) Consent records: retained for compliance purposes 8. SECURITY We implement appropriate technical and organizational measures to protect data collected via cookies from unauthorized access, alteration, disclosure, or destruction. 9. CHANGES TO THIS COOKIE POLICY We may update this Cookie Policy at any time. Updated versions will be published on: https://gchatflow.com/cookies Continued use of the Website after updates constitutes acceptance of the revised Policy. 10. CONTACT INFORMATION If you have questions about this Cookie Policy or about how we use cookies, please contact: GChat Technologies GmbH Boriñaur enparantza 86 07500, Balearic Islands Spain Email: [email protected] Website: https://gchatflow.com/